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Frequently Asked Questions

What materials do you use for your Plexy Posters?

We use high-quality acrylic material for our posters, which provides a durable, sleek, and professional finish. Our printing process employs premium inks to ensure vibrant colors with sharp details that last over time.

What sizes are available for Plexy Posters?

Our Plexy Plaques come in four different sizes:

  • Keyring - (1.97" x 3.15" | 5.0 x 8.0cm)
  • A5 - (5.83" x 8.27" | 14.8 x 21.0cm)
  • A4 - (8.27" x 11.69" | 21 x 29.7cm)
  • A3 - (11.69" x 16.53" | 29.7cm x 42.0cm)

Custom sizes may also be available upon request (these may be subject to additional costs).

How do I create a custom Plexy Poster?

To create your custom Plexy Poster, simply visit our website, choose your preferred product type (album cover plaque, social media plaque, map plaque, or poster plaque), and follow the easy step-by-step customization process. Once you are happy with your design, proceed to checkout!

How long does it take to produce and ship my Plexy Poster?

We aim to ship all orders within 1-3 days. Depending on where you are in the world, we advise customers that shipping can take a maximum of 9-10 days - but usually arrives earlier. Customers who purchase Fast Track delivery usually receive their order within 4 days

Do you offer international shipping?

Yes, we offer free shipping on all orders almost anywhere in the world. Countries currently experiencing regional conflicts may have impacted delivery times.

Can I preview my design before placing an order?

Yes, our website allows you to preview your custom design in real-time as you create it. Please review your design carefully before placing your order.

What is your return and refund policy?

Due to the custom nature of our products, we cannot accept returns or exchanges. However, if your Plexy Poster arrives damaged or with a defect, please contact our customer support team within 14 days of receiving your order, and we will work with you to find a solution.

How do I clean my Plexy Poster?

To clean your Plexy Poster, use a soft, lint-free cloth and gently wipe away any dust or fingerprints. Avoid using harsh chemicals or abrasive materials, as these may damage the acrylic surface.

I still have more questions, what should I do?

Please contact us via the contact form on our website, or direct message us via any of our social media channels.

Alternatively, email us at help@plexyposters.com.